Startup profile · funding coverage
Pylon
AI-native B2B customer-support platform integrating Slack, Teams, and email.
Stage
series b
Status
private
Coverage
full
Why Pylon is interesting
750+ customers including Deel, Cognition; replacing Zendesk as system-of-record for post-sales.
Key facts
- a16z portfolio status: Active
- Series A (2024): $17M led by a16z for B2B customer-support OS (a16z announcement)
- Series B (2025): $31M co-led by a16z and Bain Capital Ventures; GC re-upped (SaaS News)
Investors in our directory
Funds linked from Pylon's profile — open a fund page for stage focus and related deal articles.
Industries
Generalist Technology
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Related funding articles
Venture Capital Tracker pieces that cover Pylon's financing or category context.
Last updated: 2026-07-24