Startup profile for Dialpad: latest funding, latest known valuation, total disclosed funding, investors, status, sources, and why the company is interesting. Part of the Venture Capital Tracker startup directory.
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Dialpad funding, valuation and investors

AI-native unified communications and contact center platform (UCaaS + CCaaS).

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Funding, valuation & investors

Answer-first snapshot

Latest funding

Series F

$170M · July 2021

Latest known valuation

$2.2B

Series F · July 2021

Total disclosed equity funding

$170M

Excludes debt, grants, acquisitions, secondaries, and IPO proceeds.

Current status

private

growth · San Francisco, California

Investors in latest funding

Other: Andreessen Horowitz

Sources: latest funding Last verified: 2026-07-25

Overview

Dialpad is an AI-native unified communications platform for voice, video, messaging, and contact-center AI — founded by Google Voice creator Craig Walker. The company has raised $450M+ including a $170M Series F in 2021 at $2.2B valuation with a16z, GV, and SoftBank participating. Dialpad competes with RingCentral and Zoom Phone on AI-powered business communications.

Why Dialpad is interesting

Google Voice creator's second act — a16z-backed AI-native UCaaS taking on RingCentral with built-in transcription and real-time coaching.

Product & use cases

Cloud phone system with AI transcription, sentiment analysis, and contact center features — unified comms for distributed teams.

  • Business phone and video for distributed teams
  • AI-powered contact center with real-time agent assist
  • Sales call coaching with conversation intelligence

Key facts

  • Series F (Jul 2021): $170M at $2.2B; a16z, GV, SoftBank (Dialpad press)
  • Founded by Craig Walker (Google Voice creator)
  • $450M+ raised total

Funding history (newest first)

Series F

2021-07 $170M Valuation: $2.2B

Source: https://www.dialpad.com/press/dialpad-series-f/

Investors in our directory

Funds linked from Dialpad's profile — open a fund page for stage focus and related deal articles.

Andreessen Horowitz Work-Bench Scale Venture Partners

Competitive landscape

Edge: AI-native from founding — not bolted onto legacy PBX replacement.

UCaaS is competitive with thin margins. Dialpad differentiates on AI features but faces bundling pressure from Microsoft and Zoom.

  • RingCentral direct

    Market leader in cloud UCaaS; larger installed base.

  • Zoom Phone direct

    Zoom's telephony add-on; strong brand from video.

  • Five9 adjacent

    Contact center cloud; less unified comms.

  • Microsoft Teams Phone incumbent

    Bundled with Microsoft 365.

Notable stories

  • Craig Walker co-founded Google Voice before building Dialpad — applying AI to business communications he helped pioneer at Google (Dialpad press).

Industries

Enterprise SaaS AI & Machine Learning

FAQs about Dialpad

Practical answers founders, operators, and investors typically search for.

AI-native cloud phone, video, messaging, and contact center platform for businesses.
Craig Walker — also co-founder of Google Voice.
a16z (/fund/andreessen-horowitz) among investors in $450M+ total raised.
Both cloud UCaaS; Dialpad emphasizes AI transcription and coaching natively.
July 2021 — $170M at $2.2B valuation.
Not publicly disclosed.
Built-in AI for transcription, sentiment analysis, and call coaching.
San Francisco, California.
No.
Growth stage with Series F.
Website All startups Funding news

By Venture Capital Tracker

Last updated:

Editorial note: AI tools assisted with research, structure, or drafting. Venture Capital Tracker retains human editorial responsibility for factual accuracy, relevance, and source quality before publication.