Startup profile · funding coverage
Decagon
Enterprise AI agents automating customer support across chat, voice, and ops workflows.
Stage
growth
Status
private
Coverage
full
Why Decagon is interesting
Repeat a16z founders built one of the fastest enterprise AI ramps: 100+ new enterprise customers in 2025 before a Coatue-led Series D tripled valuation to $4.5B in six months.
Key facts
- Series D (Jan 2026): $250M led by Coatue and Index at $4.5B valuation; a16z, Accel, Bain Capital Ventures participated (Decagon blog, BusinessWire)
- Series B (Oct 2024): $65M led by Bain Capital Ventures (company blog)
- Seed + Series A (Jun 2024): $35M; a16z led $5M seed, Accel led $30M Series A (Decagon blog)
Investors in our directory
Funds linked from Decagon's profile — open a fund page for stage focus and related deal articles.
Industries
AI & Machine Learning Enterprise SaaS
Industry hub pages are rolling out from our fund-derived baseline taxonomy.
Related funding articles
Venture Capital Tracker pieces that cover Decagon's financing or category context.
FAQs about Decagon
Funding context and why this company shows up in venture coverage.
Decagon provides AI-native customer experience agents that handle support conversations across channels — automating resolution for enterprises in travel, fintech, retail, and healthcare.
Andreessen Horowitz (/fund/andreessen-horowitz) led the seed. Accel led Series A. Bain Capital Ventures (/fund/bain-capital-ventures) led Series B. Coatue (/fund/coatue) and Index Ventures (/fund/index-ventures) co-led the January 2026 Series D.
Decagon raised $250M in a Series D in January 2026 at a $4.5B valuation — its largest round to date after prior Series A, B, and C raises.
Decagon is among the clearest proof points that AI agents can replace tier-1 enterprise support at scale — with customers like Block, Chime, and Avis Budget Group deploying across voice and chat.
No. Decagon is privately held as of July 2026.
Last updated: 2026-07-24