Startup profile · funding coverage
Cresta
Real-time AI coaching and automation for contact center agents.
Stage
growth
Status
private
Coverage
full
Why Cresta is interesting
Cresta applies foundation-model AI to high-volume sales and support conversations — Greylock, Sequoia, and Tiger Global joined a16z through Series D.
Key facts
- Series D (Nov 2024): $125M led by WiL and QIA; Greylock, Sequoia, Tiger Global, a16z returned (Cresta press)
- Greylock led seed/Series A; Sequoia led Series B (Cresta, Tracxn)
Investors in our directory
Funds linked from Cresta's profile — open a fund page for stage focus and related deal articles.
Industries
AI & Machine Learning Enterprise SaaS
Industry hub pages are rolling out from our fund-derived baseline taxonomy.
FAQs about Cresta
Funding context and why this company shows up in venture coverage.
Cresta provides real-time AI coaching for contact center agents — suggesting responses, surfacing knowledge articles, and automating tasks during live sales and support conversations to improve outcomes and efficiency.
Greylock Partners (see /fund/greylock-partners) led early rounds; Sequoia (see /fund/sequoia) led Series B. Andreessen Horowitz (see /fund/andreessen-horowitz) and Tiger Global (see /fund/tiger-global-management) participated through the $125M Series D in 2024.
Series D ($125M, November 2024) was the last disclosed round. The company remains private.
Contact centers employ millions globally with high churn and training costs. Cresta applies AI where ROI is measurable — every conversation has conversion or resolution metrics.
No — Cresta remains a private company.
Last updated: 2026-07-24