Startup profile for Console: latest funding, latest known valuation, total disclosed funding, investors, status, sources, and why the company is interesting. Part of the Venture Capital Tracker startup directory.
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Console funding, valuation and investors

AI-native IT service desk that resolves Slack/Teams requests with agents — acquired by Palo Alto Networks in September 2026.

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Funding, valuation & investors

Answer-first snapshot

Latest funding

Series A

$23M · 2025

Latest known valuation

PitchBook last mark $157M via TechCrunch

Acquisition · September 2026

Total disclosed equity funding

$29M

Excludes debt, grants, acquisitions, secondaries, and IPO proceeds.

Current status

acquired

acquired · San Francisco, California, USA

Investors in latest funding

Lead: DST Global , Thrive Capital

Latest tracked event: Acquisition (September 2026). It is shown separately because it is not counted as disclosed equity funding.

Sources: latest funding latest valuation event Last verified: 2026-09-06

Overview

Console (console.com) is a San Francisco IT-agent platform founded in 2024 by Andrei Serban after Fuzzbuzz was acquired by Rippling. Employees submit requests in Slack or Microsoft Teams; Console’s agents attempt to resolve password resets, app access, and troubleshooting against playbooks and identity systems. The company note names Databricks, Webflow, Scale AI, and Flock Safety as customers and says they automate over 50% of support requests. On September 1, 2026 Palo Alto Networks said it has acquired Console to deepen agentic workflows inside Cortex. TechCrunch reported a $500 million cash-and-stock price on September 2; PANW declined to comment on that figure. Thrive Capital does have a Venture Capital Tracker /fund/ page; DST Global does not.

Why Console is interesting

Palo Alto Networks announced on September 1, 2026 that it has acquired Console. Official terms were not disclosed. TechCrunch, citing two people, reported $500 million in cash and stock versus a $157 million PitchBook last mark and $29 million raised. Thrive Capital led the seed; DST Global and Thrive co-led the $23 million Series A. This is console.com, not PANW’s firewall console.

Product & use cases

AI-native ITSM: employees request in Slack or Teams; agents execute playbooks against Okta, MDM, and ticketing systems, with human fallback in a shared inbox.

  • Password resets, app access (Figma, Miro), and routine IT troubleshooting without a ticket queue
  • Policy-gated access grants with audit trail
  • Expansion into HR/finance request routing (company product surface; less evidenced than IT)

Key facts

  • Sep 1, 2026: Palo Alto Networks announced it has acquired Console (company PR). Terms not in the release.
  • Sep 2, 2026: TechCrunch reported $500M cash and stock from two people; PANW declined to comment on price.
  • PitchBook last mark $157M via TechCrunch. $29M raised: $6.2M seed (Thrive), $23M Series A (DST + Thrive, company note).
  • Named customers in press/company materials include Flock Safety, Ramp, Cursor, Databricks, Scale AI.
  • Not PANW’s Cloud NGFW / Strata console product surface.

Funding history (newest first)

Acquisition

2026-09 $500M cash and stock (TechCrunch, two people; official terms undisclosed) Valuation: PitchBook last mark $157M via TechCrunch
  • Palo Alto Networks

Source: https://techcrunch.com/2026/09/02/palo-alto-networks-paid-500m-for-thrive-backed-console-sources-say/

Series A

2025 $23M

Source: https://www.console.com/note

Seed

2024 $6.2M

Source: https://techcrunch.com/2026/09/02/palo-alto-networks-paid-500m-for-thrive-backed-console-sources-say/

Investors in our directory

Funds linked from Console's profile — open a fund page for stage focus and related deal articles.

Thrive Capital

Competitive landscape

Edge: A two-year-old IT-agent stack that a public cybersecurity platform bought to attach to Cortex — the diligence question is whether help-desk agents transfer to security operations, not whether the help desk existed.

  • Serval direct

    TechCrunch’s named remaining independent ITSM-agent peer; $75M Series B led by Sequoia, $1B valuation (December 2025, via TC’s Console story). No /startup/serval page here.

  • ServiceNow incumbent

    Legacy ITSM ticket platform Console positioned against.

Industries

Enterprise SaaS AI & Machine Learning

Related funding articles

Venture Capital Tracker pieces that cover Console's financing or category context.

FAQs about Console

Practical answers founders, operators, and investors typically search for.

AI agents that resolve employee IT requests in Slack and Microsoft Teams against playbooks and identity systems. Website: console.com.
Palo Alto Networks’ September 1, 2026 press release says it has acquired Console. Official price was not disclosed. See /2026-console-500m-palo-alto-thrive.
Unknown from the companies. TechCrunch reported $500 million in cash and stock from two people with knowledge. Treat as reported.
No. This is the startup at console.com. PANW’s firewall and Strata management UIs are a different “console.”
Thrive Capital led seed. DST Global and Thrive co-led Series A. See /fund/thrive-capital. DST does not have a /fund/ page here.
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