Startup profile · funding coverage
BackOps funding, valuation and investors
AI resolution layer for companies that make or move physical goods — claims, disputes, billing.
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Funding, valuation & investors
Answer-first snapshotLatest funding
Series B
$42M · September 2026
Latest known valuation
Not publicly disclosed
Total disclosed equity funding
$42M
Excludes debt, grants, acquisitions, secondaries, and IPO proceeds.
Current status
private
series b · San Francisco, California, USA
Investors in latest funding
Lead: Insight Partners
Other: Theory Ventures , Construct Capital , Gradient Ventures , 10VC
Overview
BackOps (San Francisco) builds an AI resolution layer that captures how supply-chain and ops processes actually run and executes approved work across enterprise systems, internal teams, and external parties such as carriers and suppliers. On September 16, 2026 it announced a $42 million Series B led by Insight Partners, with Theory Ventures, Construct Capital, Gradient Ventures, and 10VC returning. Valuation was not disclosed.
Why BackOps is interesting
Insight Partners led a $42M Series B on Sep 16, 2026 six months after a $26M Series A, with company-disclosed production metrics: 500,000+ carrier claims at 91% no-touch resolution and a retailer billing cycle cut from ~28 hours to 14 minutes.
Product & use cases
Prebuilt carrier connections and resolution patterns for claims, chargebacks, complex billing, and related ops workflows.
- Automated carrier claims resolution at production volume
- Retailer / distributor billing cycle compression
- Chargeback and order-exception handling across portals
Key facts
- $42M Series B led by Insight Partners (Sep 16, 2026)
- 500,000+ claims; 91% no-touch; billing 28h → 14m — company
- $26M Series A about six months earlier
Funding history (newest first)
Series B
2026-09 $42M- Insight Partners (lead)
- Theory Ventures (participant)
- Construct Capital (participant)
- Gradient Ventures (participant)
- 10VC (participant)
Market / IPO context
Editorial / static context — not a live quote.
Related funding articles
Venture Capital Tracker pieces that cover BackOps's financing or category context.
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